FAQ
Q:Which system languages are available on Watch Pro?
A:The system on Watch Pro is available in English, Simplified Chinese, Traditional Chinese, German, French, Italian, Spanish, Hindi, Indonesian, Japanese, Korean, and Arabic.
Q:What devices are compatible with Watch Pro?
A:Watch Pro supports iOS 13 and above, and Android 8.0 and above.
Q:Why won't my Watch Pro receive message notifications?
A:Here are some things you can try if you are not receiving reminders:
1. Make sure that the Watch Pro is connected to the CMF Watch app and to the phone's Bluetooth.
2. Ensure that display of messages on your phone's status bar is enabled.Go to notification management in your phone's notification settings, tap on the app you need notifications from, and select "Allow notifications".
3. Check the notification reminder settings in the CMF Watch app to see if the message reminder switch is turned on, and if the notifications for third-party apps such as WhatsApp or Facebook are enabled.
4. Check if permission to run in the background is enabled in the CMF Watch app - My - Permission to run in the background.
5. Complete the following operations in your phone's settings:
- Go to "Background power consumption management"in your phone's system settings, select the CMF Watch app, and enable the "High background power consumption" setting.
- Go to application and permission management in your phone's system settings, select the CMF Watch app, and enable the automatic startup setting.
- Android users can enter the multi-task management interface (by swiping up from the bottom of the screen or clicking the button), and select the upper part of the CMF Watch app thumbnail in the interface to lock the CMF Watch app.